For successful retailers, offering the optimum level of choice – or selection – is often a defining brand characteristic. Typically, one thinks of selection as the quantity and variety of SKUs, but at some point in the purchase process, there’s a more fundamental decision shoppers make: “How am I going to pay for this?”
Often the primary consumer driver for which payment option to use is economic, or it may be a simple behavioral response – “Whatever gets me through this line quickest.” For many, it’s simply ingrained…a cultural predisposition toward cash, credit or debit.
Choice in these matters can be very important to consumers, but lately perhaps more on the mind of retailers for two primary reasons:
January 15, 2008 at 9:55 am
Did not have time to register for the link, will do later.
Again another thought provoking article, girlfriend.
January 23, 2008 at 8:03 am
A lot of retailers dont use AMEX anymore because the fees are so high!!! Im sorry I have not posted but my computer was on the blink for two weeks….
March 13, 2008 at 3:41 am
Yeah i’ve noticed that too Colleen, always carry two i say and cash is still king in most parts around the world.
March 13, 2008 at 9:40 pm
Mk, You keep me ROFL!problem is, It’s late and I am trying to be quiet. I know, I know, I am never quiet.
Oh and btw, I visited a hotel at our Leadership conference once in good ole San Francisco and they would not take cash! Of course I had a card but my friend did not so guess who had to cover? just sayin..well, you did say most parts.