I’m Not Interested

By Wendy Weiss at EyesOnSales, a community for and by sales professionals (http://www.eyesonsales.com) Created Mar 6 2008 - 11:42am

Whenever I conduct a workshop or teleclass, invariably someone asks the question: “What should I say when the prospect says, ‘I’m not interested?’”

My response invariably is: “It’s probably too late.”

Certainly you can try to recover from that “I’m not interested” response. You can ask,

 

The NEW Stuff!

Ok all… I have the new stuff… I have tried it!  Here are my initial thoughts.

• My first impression of the eye colors was “oh sh*t! they are so small!!!”  I was actually speechless for a bit… BUT now that I have tried them I am amazed at HOW LITTLE YOU NEED.  I LOVE Granite!  My new fav….
• The compact is TIGHT!  The pros… feels SOLID… looks GREAT!  The cons… because I am one of those… you know “those”… it bothers me that fingerprints are left on the glossy finish and find myself rubbing it down… every time I pick it up… plus with it being magnetic the eye colors are not “perfectly aligned” so… you OCD Diva’s… be warned!  LOL  Otherwise… love it!!!
• The bronzers are GORGEOUS!  I love that there is a matte and a shimmer!!  They really are beautiful
• The new lip brush actually works unlike the ones we have had in the past…. THANK GOD!
• The highlighters… well this has been the one thing my consultants have been most confused about… the shimmery one is GREAT on the eyes! Remember the little velocity shimmer powder pots?  Very similar!  The matte can be used anywhere you would use the highlighting pen.  BUT…. I would only do that with young skin… because powder can make fine lines and wrinkles stand out.  Soooooo test it first.

Let’s talk samples….

• No samples of bronzers or highlighters.  Bummer.  You can use the display trays… I have not yet decided if I am going to do that.  (I also said I was not going to demo the mineral powders… but am now… more on that later.. if I remember).  At the meeting we played with cotton balls and sponge tips (disposable of course). 
• The display trays and the company order limit…. I know I know.. Directors were hacked off too.  I think that the company should have come out with the Color Pro (or whatever they are calling it) at the same time.  Cuz I am not going to break out a gazillion of the small compacts for my bronzer and eye & cheek and highlighter… so personally I think this was a goof up… BUT the pallette will be out in Summer…. back to the trays…. no idea if they will change it, but directors through a big enough fit that we were all shipped two for free.  Personally, I hate these min wholesale amts to order things like PCP, section 2, whatever.  Annoying.  Feels so big brother.
• All the other samplers are same thing different color.  :) 
• The new Look Cards… I like them but still undecided as to whether or not it is enough product … will try it with a few clients and see.  I hope it is, because I would personally like to use those at the first appointment with a mascara sampler.  The new Look cards are now 5 for $1.50, so you could add a mascara sampler and it would still be less than the old Color 101 Cards.  I like that they do not include the applicators in them, it was a great idea.. but they were just toooooo small.

So what did I forget?  Oh I just started to use the subtle tanning lotion… we will see what happens.  :)  Got questions?  Ask away?  Got opinions?  Share!!! 

 

Myth: Directors have to depend on others for their income.

Let’s look at a scenario where NO ONE in a Director’s unit orders product in a given month. However the director is working classes each week and she has 5 personal Qualified recruits in the month. Company average order size for a new consultant is $1000 whl.

 

Six Steps to Break Out of a Big Rut

You know how it feels to be stuck in a rut. You’re doing the same activities over and over, and you’re not happy. Maybe you feel bored with your life or burnt out on the job. Perhaps you know what would make you happy, such as a new job position or increased responsibility at work, but making that goal a reality seems insurmountable and not even worth trying. So you stay in the same situation you’re currently in, hoping that someday something will change, but it never does. Face it … you’re in a rut! Being stuck in a rut is never fun. Aside from being bored with your situation, being in a rut also makes you more prone to depression and negative thinking-the two things that will keep you in your rut for even longer. So if you want your situation to change, you must change. Instead of complaining that there’s nothing you can do to make your life better, realize that there’s actually a lot you can do. You just have to get out there, take a risk, and do something. When you are not making any progress toward a particular goal and feel completely stuck, the key to making a big change is to make little changes. Use the following six guidelines to jumpstart your life out of a rut right now.

 

Personal Care…

Wellness continues to be the mega-trend in personal care, blending concerns about beauty, fitness, preventative healthcare, anti-aging and stress relief into one package. As part of wellness, interest in what might be called alternative medicine “lite” continues to run high, especially the areas of massage, yoga and pilates and aromatherapy.

 

Top 10 Selling Mistakes

Top 10 Sales Mistakes

Every salesperson, regardless of the industry, product, or skill level, makes mistakes. Here are some basic sales mistakes to avoid and some tips for selling more and having happier customers.

1. Not listening. Do not just listen to what the customer is asking for; look past that to find out what they need. Too often salespeople sing the praises of a product without hearing what the customer wants. You cannot sell to someone if you do not know what they want. Listen to your customers, identify the need, and fill it.
2. Overselling.

 

Where the Heck Is the Inventory?

Here is a snip from the article, see link at bottom for the whole thing…

As small retailers, it’s even more important that we have the inventory in stock.  It’s another one of those customer service elements that can separate us from the big guys.

A bit ago, I wrote about the need for newness.  And that’s true.  You need to offer new products for your customers.  But if you’re going to discontinue a line, make sure it’s for the right reasons as follows:

 

You guys ROCK!

WOW!  January just FLEW by and ladies I have been busy busy with appointments!!  Hope you have too!!  I promise to post a few things that I thought were GOOD.  :)  Maybe I need a few contributors??  Whatcha think?

 

The Magic Of Thinking Big

As long as you are going to go about your day thinking anyway, you may as well “think big”. Anyone can think small, and most people do. In fact, most people keep themselves in the same place in life, doing the exact same thing, without significant growth or change because of limited or conditioned thinking.

It is probably true that many of your current and future clients are living in that place right now. Who better to support them than you? The coach who is thinking big.

Ideas:

 

Visa, MC, Discover or Amex?

For successful retailers, offering the optimum level of choice - or selection - is often a defining brand characteristic. Typically, one thinks of selection as the quantity and variety of SKUs, but at some point in the purchase process, there’s a more fundamental decision shoppers make: “How am I going to pay for this?” 

Often the primary consumer driver for which payment option to use is economic, or it may be a simple behavioral response - “Whatever gets me through this line quickest.” For many, it’s simply ingrained…a cultural predisposition toward cash, credit or debit.

Choice in these matters can be very important to consumers, but lately perhaps more on the mind of retailers for two primary reasons: 

http://www.retailwire.com/Objects/Object.cfm/753